Checklist website safety E-Commerce (Security Checklist) that all stores must have

The owner of the E-Commerce website is insomnia! Problems "Web Hacked-Leakers" that you may encounter without knowing
Imagine ... You are the owner of the online store that is going well. Good sales. One day. Suddenly, there was a phone call. "Elder, just a credit card that used to buy things with the web ... seems to be hacked elsewhere." Or maybe even worse. Many customers say that "Can't access the web" "Web loading abnormally slow" or "Why is there a strange pop-up?"
At that moment, your whole world may stop spinning. The trust that customers have ... collapse in the blink of an eye. This is not just a fictional story, but it is a "nightmare" that many e-commerce business owners have already met with themselves. Customer information issues, attacking websites, or stealing payment information Is a quiet danger that destroys the business And it may be closer than you think.
Prompt for illustrations: Online store owners are holding the temples. Stress on the computer screen that shows an error message or a warning symbol Indicate the safety of the website
Why does the E-Commerce website become the "delicate target" of hackers?
Many people may think that "Our shop is small. Who would be interested?" But in reality, the small and medium-sized e-commerce website is "The main goal" of the hackers! Why? Because they think that these websites tend to have a "vulnerability" that is easier to penetrate more than the main reasoning that your website is at risk usually from simple things. That we overlooked such as:
- Non -up -up software and plugin: like opening the back door, leaving the house to wait for the thieves to come in. Each updated is usually come with a "leak" in safety. Not updating is equal to opening a hole to attack.
- Password that is too easy to guess: using a password like "123456" or "Admin" for the backyard system. Is to invite hackers directly
- There is no basic protective armor (SSL/https): Websites that do not have https (show as a picture of the mother keys on the browser), resulting in the data sent between customers and the website. The hacker can easily steal information.
- Unsafe settings: All rights to use the admin or setting server that is not tight enough. Is another important weakness
- Do not comply with safety standards: especially the PCI DSS for receiving credit cards Which many stores may not even know how to do
These problems are not too complicated techniques, but it is a "blind spot" that occurs from the lack of awareness. Which is extremely dangerous in the digital world
Prompt for illustrations: simple infographic images showing 3-4 main reasons that make the E-Commerce website unsafe, such as an old plug-in icon, a key image, and the unlocked keys (http).
If left ... the disaster that follows may "Can't evaluate"
Ignoring the safety of the E-Commerce website is no different from building a house on a unhealthy foundation. Waiting for the day to collapse The consequences are more intense and extensive than just "the web" temporarily.
- Direct financial damage: both from non -compliance fines, PCI DSS standards, system recovery expenses, lost incomes during the web is not available, and being rejected by customers (Chargeback).
- Customer confidence became zero: This is what "Unable to assess" and "The most difficult to recover" when the customer information leaks The trust that they have to your brand will disappear immediately. To create a credibility on the website. The new one is very difficult.
- Legal problems and regulations: In an era where personal data protection laws (PDPA) are very important. Customer information is leaked may lead to a huge lawsuits and fines. You can check the readiness from the PDPA Checklist for the website.
- SEO rank falls in the drops: Google is very important to the safety of users. If your website is detected to have malware or dangerous, Google may immediately appear on your warning sign or remove your website from the search results (Blacklist).
These damages can make the business created with hands to shut down. Therefore, the prevention is a better way to fix.
Prompt for illustrations: The image shows 3 clear impacts: 1) stock graphs or sales that are plumped into the abyss. 2) The broken shield has the word "Trust" in the middle. To convey financial problems, confidence, and law
Checklist E-Commerce Safety that all stores must have! (Start immediately)
The good news is that we can create a strong armor for our e-commerce website. It doesn't have to be a technical expert, it can start. Let's try to check each item by checklist. Which is based on the pestle standards like Owasp Top Ten that developers around the world use
Category 1: Founding Security
- [] Install the SSL Certificate (https): Make sure that your URL is beginning with https: // and always have a picture of the padlock. This is the first defense of data encryption.
- [] Using a strong password policy: requiring the backword, the backyard must consist of large characters, small, numbers, and special characters. And forced to change the password every 90 days
- [] Enable Two-Factor Authentication (2FA): for logging in to the backyard system every time Add another layer of protective armor, even though the password will come out
- [] Regular backups: Automatic backup system setting Both website files and databases And must test the data recovery at least quarter to make sure that the backup file is actually used
Category 2: Payment & Data Protection
- [] Follow PCI DSS standards: If you accept credit card directly Must ensure your hosting and processes pass the PCI Security Standards Council , or the best way is to use a reliable and credible Payment Gateway. To throw responsibility to this part of the expert
- [] Do not collect customer credit card data: Do not keep the delicate information like credit card numbers, expiration date, or CVV numbers on your server.
- [] Use Firewall and Web Application Firewall (WAF): Firewall to prevent unwanted access at the network level. WAF will help filter and prevent attacks directly to the website, such as SQL Injection or Cross-Site Scripting (XSS).
Category 3: Proactive Defense
- [] Update everything is always the latest version: both the platform (such as WordPress, Magento), themes, and all plugins. If you use Shopify, this problem will be less. But still have to be careful Problems that may be caused by additional installed apps
- [] Limit login attempts: Prevent Brute Force Attack attacks by blocking IPs that try to log in repeatedly many times.
- [] Scan the malware and vulnerability on a regular basis: use automatic website scanning services to detect harmful code or loopholes that may occur.
- [] Co., Ltd. User Access Control: Create ROLE users as duties. And give the right to access information or parts Only necessary Not everyone must be admin.
Having these checklist and regularly checking Is the heart of creating a safe and reliable
Prompt for illustrations: The beautiful checklist images are divided into 3 main categories (Foundation, Payment, Proactive) with each icon for easy understanding.
Examples from the real thing: when "safety" becomes a selling point that creates confidence.
The story of "Soft and comfortable pajamas" is a clear example. In the first phase of the shop They use cheap prefabricated platforms and not pay much attention to safety. Until one day, the backyard system was hacked in and buried the Script to steal dozens of customers' credit card information.
Problems encountered: Customers ranting, sales fall, brand loss. And the worst is that the bank denied transactions with their website.
The solution: The shop owner decided to stop everything and turn to focus on safety seriously. They decided Move the platform (Repoldforming) to a higher safety shop, installed the necessary safety apps, and communicates with customers directly to the problem and all the correction procedures.
Results: Although in the first period, the income will be lost. But transparent and safety action Causing the old customers to come back and tell the optimism that "This shop cares about customer information". It turns out that "safety" has become a strength and make a difference to the brand. When customers feel safe Conversion rate is also higher than before.
Prompt for illustrations: Before the "Soft pajamas" website. The left "is a website that looks unreliable, has a strange pop-up. The right side is a website that looks clean. There are symbols, Trust Badges, and reliable Payment Gateway logo.
What do you want to do? A short checklist can be checked in 5 minutes.
So you can use it immediately. This is a abbreviation checklist for checking your safety. Your E-Commerce website. Try to ask yourself with these questions.
- [] All pages are https? (See URL BAR)
- [] Is your admin password difficult enough? And has 2FA open yet?
- [] You use Payment Gateway that most people know and trust? (Such as stripe, paypal, omise)
- [] Plug -in or all apps on the web When was the latest update? (If more than 3-6 months, must hurry to check)
- [] You have an automatic backup system. And have you ever tried to recover it?
- [] Your Privacy Policy page clearly specifies how to manage customer information? (Related to PDPA )
- [] All your team uses only access rights, right?
Just answering these questions completely Helps to upgrade the safety of your store to the next level. If found that there is no one that has not been done Should start immediately before being too late
Prompt for illustrations: Smartphones or tablets show abbreviations with cheap green markers in each item. To make the feeling of being able to follow easily and quickly
Questions that people tend to suspect (FAQ) about the safety of the website E-Commerce.
I have compiled a question that online store owners often wonder about this. With a clear answer and easy to understand
Question: If using a platform like Shopify or BigCommerce, are you worried about this? He already managed to all?
Answer: True, these platforms manage safety at the server and PCI compliance for us, but that's just "part". The safety of the "store itself" is also our responsibility, such as setting up a tight password, users of users, and especially the selection of apps or themes from reliable developers. Because the app with a vulnerability is the door that brings hackers into your Shopify store. If you want an expert to take care of Shopify store design is also a good choice.
Question: Free SSL Certificate with a waste of money. How is it different? Can you use free stuff?
Answer: For the free SSL data encryption (such as Let's Encrypt), it is enough and better than 100%. But the SSL is a loss of money (OV/EV Certificate). The organization is detailed. It will also show your company name on Certificate. For E-Commerce stores that want to build the highest confidence, investing with SSL is worth it.
Question: How do you know that our website may have been hacked?
Answer: There are many warning signs, such as a slower website, no more causes, files or pages, more strange pages, spam emails from your domain, is notified by Google Safe Browse, or the information on the website has changed. If encountering these symptoms, must immediately consult the experts.
Question: Is the cost of safety of the website? Is it expensive?
Answer: The more accurate question is "How expensive is the cost of 'safety'?" There may be thousands of thousands of costs per year. But when compared to the damage from the leaks that may be as high as millions Both in terms of money and reputation of the brand Investment for "protection" is always cheaper.
Prompt for illustrations: Image images of people are chatting. There is a question mark (?) And the shock mark (!) In the words To convey the question-answer questions
Summary: Safety is not "cost" but "investment" in the trust of customers.
Creating a successful e-commerce website Not just having a good product or excellent marketing But also creating "Safe space" that customers will be confident enough to provide their personal information and payment information for us to Security Checklist that we have watched all from SSL, PCI Compliance, BRUTE Force Protection, to software updates. Is an important component in building a strong foundation
Do not think that safety is a tricky technique and is just a cost. But see it as the most important investment to buy "Trust" from customers, which are assets that cannot be assessed in the long run. Inspect and loopholes from today Is to protect your business from disaster that may occur in the future
Don't wait for the problem first and then fix! Protect your stores and customers today. If you are not sure how to start Or need experts to take care E-Commerce website service is ready to consult and create the strongest protective armor for your business.
Prompt for illustrations: Powerful graphics The image of both hands is embracing the shield with a symbol in the middle. With the icon of customers and wheelchair inside the shield Conveying to protect customers with safety
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