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5 big problems of Shopify shops that make you lose sales. (And how to fix!)

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Shopify sales shop? Check! 5 "leakage" that causes customers to escape money (with the method of filling the year 2025)

Every shop owner Shopify! Have you ever ... sitting and looking at the order and the heart, even though our products are good. The promotion is full. But why ... Why do customers "just come to see" and "leave" refusing to order once? Or worse is "Leave the stuff in the basket" and then disappear! These problems are "undermine" to encourage the shoppers online. So right?

Do you know that many times "the" that makes our sales do not bang? It is not always the product or price. But may be hidden in our own "Shopify" shop! It's like "A small leak" that we overlooked but "secretly sucking", both our customers and our income go quietly every day! I will take my friends to "endoscopy" 5 big problems at the Shopify stores tend to "miss" without knowing the "strong medicine formula". Professional solutions in the year 2025 that will help "those leaks" and change your shop back. If ready ... Let's see if your Shopify shop has these "symptoms" hidden?

"Customers lost ... Order shrink" alarm when your shop is "sick".

Imagine ... You are dedicated to choosing the best products to sell. Name the shop is chic. The product picture is also beautiful, clear. While also losing a lot of money to shoot for people to know But when someone really clicks to your Shopify store, you see "experience" that is not impressive! Slow download website is a turtle crawling. The look of the shop looks confusing, difficult to find the "adding a basket" button. Or the payment process is complicated ... How long do you think customers will "endure" with your shop?

These symptoms are "dangerous signs" that indicate that your Shopify shop may be "sick" heavily! It's not just about "beauty" or "modernity". But it is a matter of "User Experience (UX)" directly to judge whether the customer will "continue" or "Click to close" your shop! In the E-Commerce world, the competition is "fierce" every second. If customers encounter "obstacles" even a little He is ready to "pour" you and turn to the "easier" competitor shop "! And that means "sales" and "business opportunities" that you "lost" unfortunately If you are looking Expert in creating or improving the E-Commerce stores that understand these problems. This article has an answer for you.

In -depth "source", why the shop is "can't sell" despite the good product?

Then why shops with good products Interesting promotions to "can't sell" or "sales are not bang" as expected? From the experience that I have helped many online stores, "revive" sales. I found that the "root" of the problem usually comes from "small points" that most store owners overlook. Because he was only focusing on finding new products Or doing promotions only

1. "Speed ​​is God." But our shop "slow is a turtle": This is the number one "killer conversion"! Many shop owners may think that "A little slow, it's fine." But in reality Online customers in this era "impatient" than we think a lot! If the website loads for more than 3-5 seconds, the chance that he will press to close and go to another store is very high! The reason is from many things. Both using too large images without compressing, applying a lot of Shopify apps until the "sluggish" shop, or choosing the theme that writes the code badly. Make the shop heavy and slow download

2. "UX/UI is beautiful, but the picture ... kissing, not fragrant": The only look of the shop is "not enough". If using it "confused" and "complex"! Customers come in and can't find the product category, "add the basket" button. Order "is small or the color swallows on the background until it is invisible, or the product page is not completely displayed. Unreliable ... All of this makes the customers "frustrated" and "do not want to buy"! Good design must "guide" customers to the order "smooth" and "easily".

3. "Overlooking the power of SEO": Not many stores think that just opening a shop on the shopy and shooting is enough, but forgetting that SEO (Search Engine Optimization) is "treasure" that will help customers. "Find our shop" on Google "for free" in the long run! If we do not set the SEO on-Page well, do not write an interesting product description and have Keyword, or without Blog, providing knowledge related to the product at all. It is difficult for our shop to be "ranked" and get new customers from Organic Search channels.

4. "Check out ... The last checkpoint that made the customers discouraged": Customers have tried to choose the product in the basket until almost already paid. But instead have to "stumble" with the checkout process that "complicated" and "many steps" too! For example, must force to apply for membership before buying, form that needs to be filled out in a tail, or without payment methods that are convenient ... These problems are "the main" principle that causes "Abandoned Cart" (Abandoned Cart) the most!

"Lose blood, unaware!" Financial and reputation when Shopify is "weakness".

Our shop has various "weaknesses". The above is not just "losing emotions" when using. But it affects "directly" on "sales numbers" and "reputation" of our shop inevitably! Let's see how it is "pain":

"New customers ... just come to greet and then disappear.": Imagine ... There are people interested in our products. From seeing posts on social media Or a friend recommended And then he clicks into our shop, but it appears ... That's it! Or when entering, found the look of the shop that looks "Not trustworthy" the product is organized in order Finding information is difficult ... Do you think he will "waste time"? How long is our shop? Most of them are "Bye bye" immediately! The opportunity for us to get a "new customer" is "blown" with the wind, although our products may "even better" competitors! This is the "cost of opportunity" that is "very expensive".

"Advertising budget ... like scattering in the air": Many store owners invest in the shooting of advertisements, including Facebook, Ads, Google Ads, or hire an influencer to review "Traffic" or people to come to our shop as much as possible, but if our "page" is not ready "to welcome" or "change". "Order" get the money that we lose with the advertisement is almost "empty center"! It's like us. "Pound the river." Not a little worthwhile results.

"The credibility of the shop ... reducing!": In the online world that "High competition" and customers have a lot of "options". The reliability is "heart". Important! If our Shopify shop "is not professional", incomplete product information, no other customer reviews, or frequent payment problems It will directly affect "Confidence" that customers have to our shop immediately! He may start to think that "Will this shop be cheated?" Or "Buy and get the real thing?" This kind of idea is "destroyed" our shop's reputation in the long run.

"Disadvantaged race ... without seeing dust": easy to think about That if our competition shop has a Shopify Store at "Perfect" than faster loading, easy to use, clear product information, many reviews, plus procedures to order is "smooth". The opportunity for customers to "pour the heart" to the shop to compete is "higher"! In the E-Commerce market that "Whoever is good, who can get" that we have a shop that "inferior" is equal to us "open the way" for the competitors "overtaking face" comfortably.

"Selling loans ... Awaken Shopy!" Open 5 big problems with professional solutions!

Okay! It's time for us to come to "take" to solve the problems that are "eating" our Shopify shop! From the experience that I was accustomed to in the e-commerce industry, I would like to summarize "5 big problems" at the Shopify shop, most often encounter "easy to understand" solutions "that friends can" apply "immediately to" your life ". And if you want Experts come to help develop and customize your Shopify shop to be more perfect. This is something you should not overlook.

1

Symptoms: Open the shop a few times, then spin. Before seeing each product picture, it must wait until the gums are dry. Customers today "can't wait"! If the website loads more than 3-5 seconds, the opportunity to press "close" and go to another store is very high! Which directly affects the Bounce Rate and Conversion Rate of your shop

Shopify Speed ​​Optimization:

Compress the image "Thep Step": Use the image file, name, webp or AVIF that is small but still sharp. Or use the online image compression tool (such as Tinypng) before uploading to Shopify always, and don't forget to set the "Lazy Loading" for the picture too. It will help the webpage to download the necessary parts first. Makes me feel that the web is faster If you want to learn more about your Optimize Shopify Theme method, load faster. Click to read

"Diet", an unnecessary app: Shopify App may be "consumed", making our shop slower. Let's check to see if there are apps that we are not in use. Or have overlapping functions, "delete" or "disable"

Choose the theme that "light" and "write good code": some Theme may be elegant, good looking, but if "heavy code" or Javascript/CSS That is not too necessary It will make our shop "sluggish". Try to use the theme that is famous for speeds such as Dawn Theme (free Theme from Shopify itself) or the theme that has good optimize.

Use the web speed meter regularly: Try using Google Pagespeed Insights or GTMETRIX. Check your shop speed always to find "blind spots" and improve.

2. Problems: UX/UI (Look and Usage) "Confused" ... Customers "Can't find the right way"!

Symptoms: The look of the shop is only beautiful. "Can't eat." If using it "Confused"! A lot of menus until dizzy, "adding a basket" button, or "order" is small or the color swallows to the background until almost invisible, or the product page is not completely displayed. Unreliable ... All of this makes the customers "irritated" and "do not want to waste time" to stay with our shop for a long time.

Instant solution (adjust UX/UI Design with Cro - Conversion Rate Optimization):

"CTA button" must "prominent" and "clear": use the Call-to -ction button (such as "order now", "Add the basket", "View product details"). Color contrasting to the background And use words that "stimulate" to click

"Visual Hierarchy: Visual Hierachy: Place the various elements On the webpage to have "The priority" is clear, using the size of the characters, colors, and the white space (White Space) wisely to "guide" the customer's eyes to the point that we want him to be interested.

"Mobile-First Design" is the heart: Designed with the first "mobile" usage. Because most customers are shopping via smartphone Be sure that your shop looks good and easy to use on all sizes.

"Test" and "update" always: Try using Heatmap or Session Recording (such as Hotjar, Microsoft Clarity) to see where the customer "Click" or "stuck" anywhere on the store. And bring that information to "improve" UX/UI

3. Problems: SEO "Learn" ... "Non -identity" shop on Google!

Symptoms: You may have products that "The coolest in the three worlds", but if customers "find the product name or product type on Google and can't find your shop." It's like you. "Open the shop in the deep forest". That's it! Shopify shop, not small, miss this because I think Shopify has already managed it or see SEO as a "difficult".

SEO-DRIVEN SHOPIFY DESIGN:

"Set SEO on-Page" at all points: Enter the Title Tag (page name) and Meta Description (short webpage description) with keywords important and "attract" for people to click on every page, Collection page, and Blog pages.

"Product Description" must "sell as": Write the description of the product to read. There is a keyword that people really search. And the most important thing is to "answer" that this product will help solve problems or give some benefits to customers. Do not forget to add Alt Text (picture description) for all products as well.

"Create Internal Linking" connected inside the shop: link from one page to another "involved" or a link from the article in the blog to the product page that is mentioned. Will help both customers and Google Bot "understand" your store better

"Blog Content" provides knowledge + pulling traffic: create a blog in your shop and write a useful article and involve your product or target group, such as "How to choose sensitive skin for sensitive skin" or "5 strong fashion trends. If you want more guidelines, look at our complete SEO Shopify manual

4. Problems: Checkout "Fatty" ... Customers "Leave a basket" in the middle of the way!

Symptoms: "Abandoned Cart" is the "nightmare" of online sellers! According to the statistics of the Baymard Institute, more than 69.8% of the customers are "leaving baskets" without buying! The main reason is from the checkout process that "long" "complicated" or "forced" to do things that are not necessary.

Cro optimization for checkout:

Use "One-Page Checkout" (if possible): Try to include the checkout process to be on one page. Or the least procedures that are possible to reduce the "tiredness" of customers

"Guest Checkout" must have!: Do not "force" for customers to always apply for membership before you can buy things. Give him the opportunity to order as a "guest" (Guest) for speed and convenience.

"Form" must "short, firm": request specific information "Really necessary" in delivery and payment only Anything that is not necessary is "cut out".

"Various" payment method ": Prepare payment methods to cover the needs of customers such as credit/debit cards, bank transfer, QR Promptpay, or E-Wallet. The strategy to reduce the wheelchair problem in the shop will help you turn off more sales.

5. Problems: The shop system "does not support" growth ... want to "expand" but "cannot continue"!

Symptoms: At the beginning of the shop, you may be small. There are a few products. Not many orders But when the "growth" business has more products Order of the original Shopify shop system that you set may "Can't take"! Such as apps starting to hit each other until the website, the theme loads a lot of products, or the stock management system does not connect to the transportation system. Makes the "stuck" and "chaotic"

SHOPIFY Store Development that is ready to grow):

Choose the right "Shopify Plan": when the business expands May have to consider your Shopify Plan (such as Shopify Plus) in order to get a "supportable" feature.

"Structure" The shop is good from the beginning: Product categorization (Collections), URL settings, and various webpage structures Should think about "expansion" in the future as well

Consider "Headless Shopify" (for large stores or need a high flexibility): If you need flexibility in Fronntd design and connecting to other systems, Headless Shopify may be an answer.

"Connect" to other home systems: when the shop is bigger May have to connect your Shopify store to the ERP (Enterprise Resource Planning) system, WMS (Warehouse Management System), or CARM (Customer Relationship). SHOPIFY store development experts will help you see the overall and better plan.

"True story ... more than in a dream!" When the Shopify "makeover" and then selling through the ceiling!

In order to clearly see that "paying attention to" with a small problem on the shop. "Change life". I would like to tell the story of the success of "Chic fashion clothing store" (assumed name) that used to be almost "dismissed" closed the shop because of the sales "silent as a barbaric" despite the trendy products and the price can be tangible.

"Old pictures ... new telling": their original shop on the Shopify. The face may look "OK", but the main problem is "very slow loading website" on the mobile phone. The product picture is not clear. In addition, the checkout process is "multiple steps" until the headache of most customers. "Leaving baskets" to the center of the conversion rate is around 0.8% only! Meaning that there are hundreds of people who actually bought it! It's sad, right?

"Mission to turn the shop ... with professional": the shop owner decided to "overhaul" all new shops By focusing on "solving" the problem that is seriously encountered They start by "Optimize", the speed of the shop, reducing all image size, remove the unnecessary app, and switch to "light" and "faster downloads" up. Then there is a big UX/UI improvement. Clear explanations and "adding" outstanding "baskets" and "easy pressing" are "overhaul". All new checkout procedures are only "One-Page" and increase the payment channels to be more diverse. There are also Shopify Cro (Conversion Rate Optimization) techniques , such as adding Trust Badges, customer reviews, and A/B Testing with various CTA buttons.

"The result ... beyond dreams!": Do you believe that after "transforming" all new Shopify stores and "pay attention" with those small details, only 3 months? This chic fashion clothing shop is "back to life" again! Page Load Speed ​​is noticeably better, BoundCe Rate has decreased by more than half, and at the "peak" is ** Conversion Rate, dashed from 0.8% to 3.5% !! ** Order per day increases than ** 4 times! ** without adding an advertising budget at all! This is the "power" of "paying attention" in details and "improvement of" our online store "to answer" true customers! If you want to know which Shopify App, which can actually increase sales Try to click to read more.

"Czech list now!" What kind of Shopify shop "love" Google "likes" and sales "dash"?

Okay! After we have learned errors, solutions and success stories, then try to "check the health" Shopify's shop. Better that there are "qualifications" of the shop that "customers see and want to buy" and "Google see and want to push" complete? Try to check the list easily. These together:

1. "Fast, rockets ... don't wait to lose your mood!": Your shop is ready to load. Ready to use within the first 3-5 seconds that customers click? If still "sluggish", must hurry to fix urgently!

2. "Beautiful ... and also easy to use on mobile!": The shop looks good, stylish and most importantly "Adjust the screen size" perfectly The letters are easy to read. The button is convenient. No need to zoom in.

3. "Button 'to buy now' or 'add to the basket' ... see outstanding!": There is a call-to-action button that "clear" "outstanding" and "should be clicking" in a position that the customer can easily notice on every product page?

4. "Product information ... completely, no need to sit, candle, guess!": Product description, product picture (many angles), product price (size, color) and delivery information clearly and "reliable" or not?

5. "Check out ... as easy as peeling bananas into the mouth!": The process of ordering and paying "short" "tight" is not complicated and has a variety of "payment methods" for customers to choose?

6. "The sound from real customers ... helps guarantee the bang!": There is a "review" or "compliment" from customers who have already bought products to help "build confidence" for new customers?

7. "Google finds ... Customers come by themselves!": Basic SEO ON-Page (Title Tag, Meta Description, Alt Text) and using keywords related to products appropriately? As well as having more knowledge.

8. "Easy to contact the shop ... many channels Peace of mind! ": In addition to telephone numbers and emails There should be other contact channels such as Live Chat, LINE OFFICIAL ACCOUNT, or Messenger so that customers choose the most convenient way to "inquire" or "ask for help"?

If the shop's shop "is tick", almost every item in this check list Can be assured that Your "online store" "strong" and ready to "grab" sales for sure! And how many points of your shop? Comparison with other platforms such as Shopify and WooCommerce, it may help to clearly see the strengths and weaknesses of our store.

"Question-Answer the style of the seller online!" Clear all the doubts about Shopify to sell well without interruption!

For all the shop owners of the shop "Clear" and "ready to go through" improve your own shop for "sales" even more. I have compiled "popular questions" that tend to be suspicious online seller with "easy answers to understand"!

Is my Shopify shop? It's hard to do SEO? Must be very good at techniques?

Having said that, Shopify has a basic tool that helps SEO on-Page to a certain extent, such as setting the Title Tag, Meta Description, or Alt Text, which, if we understand the "principles", it can be done by ourselves, not difficult. No need to always be good at code, or are the SEO experts. But if wanting to "be superior", really competitors Or having experts to help place SEO strategies will help to see more clear and sustainable results, such as Keyword Research, Quality Backlink Creating, or Content Marketing via Blog.

If the website is loaded slowly Need to change the theme? Or is there any other way to help?

No need to change the theme always! Sometimes, the problem of slow websites may come from other factors that we can "edit" without having to pay to buy new theme, such as: 1. "Compressing pictures": This is the top "gangster" that makes the web slow. Try using the image compression tool to be smaller before uploading. 2. "Delete unnecessary apps": Some Shopify apps that we installed are added. May work behind and make our shop "sluggish". Try to check and delete the apps that we do not use. 3. "Turn on Lazy Loading": This feature will help the images that are not displayed on the screen. Not yet loaded Make the webpage overall download faster. 4. "Reduce the use of Custom Code or SCRIPT": If the code or external script is added to the theme, it may affect the speed. Let's start with these points first. If it really doesn't get better Gradually consider changing the theme that has an optimize specifically for speed.

Shopify supports large businesses. Or stores that really have a lot of products?

Of course! Shopify also has a plan designed to support medium to large businesses, especially Shopify Plus, which has more "powerful" features, both in terms of flexibility in adjusting, supporting trends, or connecting to other complex systems, but even if not using a shop on the plans, the store can be managed a lot. Good products, including choosing the right Theme.

There are still other questions that "doubt"? Do not let the doubts "obstruct" the opportunity to grow your shop!

"It's time ... change your shop to 'Money production machinery' is not just 'online store'! "(Conclusion)

How are you, friends, shopkeepers, shops? Read here I believe that everyone will "Seeing the light" and "get good ideas" in the "upgrade" of their own online shops for "Chalai" and "better selling" than before, right! We have "in-depth" up to 5 big problems that are like "rust" to bite sales, get "unlocking secrets" to the true root, and see "amazing results".

Remember ... the most important heart of online stores for "Success" is "providing the best experience" to our customers. Make him feel that "This shop is right!" "Buying is easy." "The information is clear" and "feel confident". The opportunity for him to "click to order" and become a "regular customer" who keeps "telling" that impression It is only reaching out! And your Shopify shop? Ready to be Is the "destination" of online shoppers?

Okay! "Golden opportunity" in the E-Commerce world. It has never been waiting for anyone! It's time to "dust" and "supplement" for your Shopify shop "ready to fight" in every sale. Do not let "a little problem" become a "obstacle" obstructing your business growth anymore! It's time to "invest" with your online store seriously to create a "difference" and "advantage" that will make you "one stand" in the market sustainably!

Want Vision X Brain as a "strong team" to help you "transform" Shopify shop "beautiful, eye -catching, easy to use, and most importantly ... helps to increase the turbo!" Right? Click here! Consult our experts for free! No charge! Or if wanting to get to know Our Shopify store development and customization services, E-commerce websites , can visit more details! We are ready to help your online store "Pang" and "make money" as you dream!

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